FAQ

Answers to the most common questions about orders, shipping, returns and payment.

Shipping & delivery

Can I track my order?

Yes. You'll receive a tracking link by e-mail as soon as your order ships.

Can I cancel my order?

Yes, before it ships — contact us as soon as possible.

Which payment methods do you accept?

All payments are processed through Shopify's secure checkout. The payment methods available for your country are displayed at checkout.

Is my payment secure?

Yes. Payments are handled by Shopify's encrypted checkout; we never see or store your full card details.

Is the alien statue a toy?

No. It's a collectible decor piece for adults and ages 14+.